We want to thank you, our customers, for your patience and understanding as we navigate this uncharted territory.  With considerable thought and a great deal of excitement, we have decided to open our stores in order to serve our community and provide what we think is an essential service. Contributing to the health and well-being of those who want to keep their bodies active and fit during these trying times is important to us, and we know it’s important to you.  

We are taking it slowly.  ‘Open’ has new meaning in the short term, and we want to provide you with some steps to making your experience with The Bike Hub as smooth, safe and as awesome as we can make it.

This is what we offer:

New Bikes- if you are interested in a new bike, you have a few options:

• Contact us!  With a few pieces of information, our knowledgeable staff can help you find a bike that’s right for you.  Feel free to call or email and we’ll respond to your inquiry as quickly as possible.  
  
• Want to take a test ride?  Absolutely!  After contacting us and discussing some bike options, we will set up a time that you can come to the store and take a ride on the easily accessible Fox River Trail. We will have bikes for you at that time, disinfected and ready to roll!
  
• Visit us online!  If you have an idea of what are looking for, we encourage you to visit our online store, www.thebikehubonline.com.  There, you can check current inventory at the Bike Hub, as well as the large selection of bikes we can order for you.  
• Want to see us?  Our retail store doors will remain closed, but if you call us when you arrive.  we’ll work with you to try to accommodate your needs.   Realize this might look different than it has in the past, so your patience and understanding is greatly appreciated.  We’re doing all we can to transition back to normal, but we’re not there yet.  We are taking it slowly, but we hope to get up and running at full capacity when we deem it safe to do so.
  

Repairs & Service- We are here for you!   We prefer you call in advance to set up a time to bring your bike in for service, but we will try to accommodate walk-ins as we can.  Our doors will be locked, but you can call when you get here, and we’ll meet you out front.   We want you to feel comfortable bringing your bike in for service.  You’ve known us to be your local store with great service for years, and rest assured, we will take all precautionary steps to ensure a smooth, healthy and sanitary exchange to service your bike and get you on the trails as soon as possible.